Shipping policy

Shipping & Delivery

Clark Outdoor products are built to order by our U.S. sewing team. Please check the banner at the top of our website for the current production lead time.

Shipping and delivery charges cover order processing, item selection, packaging, transport and handling. They are calculated at checkout and may change. They do not include customs fees, import duties, value added taxes or similar charges.

Delivery estimates assume your order is placed before 12:00 noon (Eastern Time). Orders placed late on Friday, or on Saturday or Sunday, are processed the following Monday. We can't guarantee delivery times, but we do our best to give accurate estimates.

Order Changes and Cancellations

We want you to be completely happy with your order. If you need to change or cancel any items after your order has been printed, we will gladly help. A fee of up to 20% may apply for order changes or cancellations. Please email us at Sales@dutchwaregear.com for any change or cancellation request.

International Orders, Customs and Package Refusal

Customers are responsible for any import duties, taxes or other customs fees charged by their country. If a package is refused on delivery for any reason, including non-payment of these fees, we will refund only the cost of the products, once the package has been returned to our facility.

The customer is responsible for all original and return shipping charges, plus any additional fees or penalties charged to us by the carrier or customs because of the refusal. These costs will be deducted from your refund.

Questions? Contact us at Sales@dutchwaregear.com or 717-947-7849.