If you are the original owner of your Clark hammock, and your hammock is injured, we will work with you to repair it. Simply send it to our factory (address below) and include a note explaining the nature of the repair that is needed. Usually we can repair your hammock for a small fee ($0-$20 plus Shipping), although some repairs require far more labor and cost. Make sure to include your contact information (phone and email) so that we can inform you of the repair fee and shipping charges to return the hammock to you.
We work very hard to make sure that your hammock is perfect when it leaves our factory. If you find any flaw in your hammock, send it back to us within 10 days of receiving it and we will either repair it to be perfect or replace it with a perfect hammock. If we confirm that your hammock is flawed, we will pay up to $12.00 US to reimburse you for your shipping charges and then we’ll send the repaired or replacement hammock back to you for free. Make sure to include a note with your hammock including your contact information (phone and email) and describing the nature of the flaw.
Clark Outdoor Products
4403 S. 500 W.
Salt Lake City, Utah 84123
Call us: (801) 262-8853